Training & support

All the support you could ask for:

Training &

Ongoing operational support:

Key tools & information:

  • Systems training
  • Cellar management training
  • Stock awareness and cost control support
  • ‘GUEST’ – Our bespoke Front of house training programme
  • ‘Commercial Excellence Support’ – focusing on financial support and business development
  • Kitchen skills & compliance training
  • Recruitment, marketing & HR support
  • Support with social media and local networking
  • Local networking and sales driving
  • ‘Action Planning for your Business’ – focussing on events planning and sales driving activity
  • ‘Beer in Our Business’ trainingLeadership, management and coaching support
    • Dedicated Area Operations Manager
    • Support centre of over 400 people
    • EPOS system*
    • Operating manual*
    • Local support from your Beer Quality Technician
    • Online payroll
    • Monthly stock takes


  • *Available as part of the Retail and Foundation agreements
  • Free employee relations hotline
  • Free apprentice recruitment service
  • Recruitment advice and templates
  • Simple online payroll system
  • Team member training across areas