Abi @ Station Pilot
There is nothing you feel like you can’t talk about
“I’d always been a General Manager, but I wanted to be a Landlady. At the time I felt like I didn’t know enough – that’s why when I saw the Retail Agreement I thought ‘perfect’. I absolutely love it. Coming from freehold, joining Marston’s is so different to what I knew. The Marston’s training has allowed me to gain so much more knowledge on the industry.
The hardest thing to get used to was sharing a problem with my area manager. I’m not used to having a support system and a whole team with different skill sets to get you through tough times.
There is nothing that you feel you can’t talk about. I didn’t know many retailers, so my area manager put me in contact with other partners, and now I have a support system around me.”
Lucus @ Bulls Head, Shrewsbury
Retail Agreements are a good entry-level into pub ownership
“Have to say the best thing about being a pub Partner is having the ability to meet new customers and being able to put smiles on people’s faces and make them happy.
The first few weeks of being in the pub were a bit tough, getting into the routine of everything, but our area manager was great, and we learnt a lot. The relationship we have with our area manager is perfect, he listens to what ideas we have and our vision for the pub, where we want to take it and if we need anything done, it’s done pretty much straight away.
I’d say running your own pub is a brilliant career prospect, and there is opportunity to learn, even if you don’t know everything at the start – the knowledge and support from Marston’s is always there, I’d say Retail Agreements are at a lower risk so it’s a good entry level into pub ownership.”
Mark & Andy @ The Black Lion, Buckley
It’s not just a pub, its home!
“We have never been prouder to work alongside Britain’s main brewer.
Marston’s give you all the help and support you need to run a fantastic pub business and are always on hand no matter the time.
Our pub has grown from strength to strength. It’s not just a pub, its home! From working the bar, to customer engagement, to cleaning the cellar! It’s all the flexibility that Marston’s brings.”
Dal & Corrine @ The Cricketts Inn, Acresford
The stars aligned, you might say
“We’d always had this romantic notion of running our own pub and, over the course of the spring and summer 2021, things just started falling into place – the stars aligned, you might say – and we decided to go for it.
Marston’s Pillar Partnership suited us best – it enabled us to be autonomous with what we wanted to do but it also enable us to have support along the way.”
Ian @ The Lion & Snake, Lincoln
Marston’s support helps me strike a healthy work/life balance
“I have a young family, and running my own pub has given me the flexibility to balance being a parent with building my own business. I work hard and I’m ambitious, but kids grow up fast and I want to make sure I don’t miss out as a dad. Marston’s has offered me so much support and I enjoy the respect Marston’s and customers have towards me and the pub.”
John @ The Griffin, Loughborough
Having Marston’s in my network helps make my ideas marketable
“I am naturally creative and would describe myself as a marketer, so being able to use this in my day to day routine, allows me to be the ultimate social networker! Don’t get me wrong, the days are long and differ from one to the other, but Marston’s has given me so much support and I am able to voice my opinions and ideas…and be heard. Marston’s is a great company – they’ve been around for a long time and they are passionate about pubs and the beers they brew.”
Anita @ The Robin Hood, Lambley
Whatever the day brings, we rise to the challenge as a family
“I am so lucky to be able to work alongside my family, we all have different roles to play and bounce off one another with ideas. No two days are the same, they do vary. However being part of a community, having that customer interaction and most importantly working alongside my family, is definitely what I enjoy most about what I do. It really is a family affair for us.”
Neil @ The Fox at Shipley, Wolverhampton
I love running a venue that brings the local community together
“Having never ran a pub before, I have now been at the Fox for 10 years. Like any business, it was initially tough as no two days are the same however, I really enjoy being part of the community and being that community hero! It’s hard work, people aren’t just going to walk through the door but I find it so satisfying that customers are so eager to get involved in charity work and actively donate to a good cause. Being at the pub for so long, my customers and employees feel like family to me and that’s what I really enjoy about running my own business.”
Wendy @ The Bull, Wolverhampton
I put my heart and soul into what I do – Marston’s support makes sure it’s all worthwhile
“Running your own pub isn’t just a job, it becomes part of your life and I am so lucky to be doing something I enjoy every day! My customers are at the heart of what I do. I aim to deliver the best service and standards possible. I am proud of my pub, customers, and the quality of products Marston’s produce. The company has been really good to me and the support has been fantastic!”
Tony & Janet @ Boars Head, Standish
We’ve started something special and love watching it grow
Over the last 18 months, since taking over, Janet and Tony have seen the team at the Boars Head grow from just 4 front of house and 3 chefs, to up an army of 30+. All employed locally, some of the team have followed the couple to the Boars Head from previous businesses, and others have started out lending a hand, then never left.