Testimonials – Hear from our partners

Abi @ Station Pilot

There is nothing you feel like you can’t talk about

“I’d always been a General Manager, but I wanted to be a Landlady. At the time I felt like I didn’t know enough – that’s why when I saw the Retail Agreement I thought ‘perfect’. I absolutely love it. Coming from freehold, joining Marston’s is so different to what I knew. The Marston’s training has allowed me to gain so much more knowledge on the industry.

The hardest thing to get used to was sharing a problem with my area manager. I’m not used to having a support system and a whole team with different skill sets to get you through tough times.

There is nothing that you feel you can’t talk about. I didn’t know many retailers, so my area manager put me in contact with other partners, and now I have a support system around me.”


Lucus @ Bulls Head, Shrewsbury

Retail Agreements are a good entry-level into pub ownership

“Have to say the best thing about being a pub Partner is having the ability to meet new customers and being able to put smiles on people’s faces and make them happy.

The first few weeks of being in the pub were a bit tough, getting into the routine of everything, but our area manager was great, and we learnt a lot. The relationship we have with our area manager is perfect, he listens to what ideas we have and our vision for the pub, where we want to take it and if we need anything done, it’s done pretty much straight away.

I’d say running your own pub is a brilliant career prospect, and there is opportunity to learn, even if you don’t know everything at the start – the knowledge and support from Marston’s is always there, I’d say Retail Agreements are at a lower risk so it’s a good entry level into pub ownership.”


Mark & Andy @ The Black Lion, Buckley

It’s not just a pub, its home!

“We have never been prouder to work alongside Britain’s main brewer.

Marston’s give you all the help and support you need to run a fantastic pub business and are always on hand no matter the time.

Our pub has grown from strength to strength. It’s not just a pub, its home! From working the bar, to customer engagement, to cleaning the cellar! It’s all the flexibility that Marston’s brings.”


John @ The Griffin, Loughborough

Having Marston’s in my network helps make my ideas marketable

“I am naturally creative and would describe myself as a marketer, so being able to use this in my day to day routine, allows me to be the ultimate social networker! Don’t get me wrong, the days are long and differ from one to the other, but Marston’s has given me so much support and I am able to voice my opinions and ideas…and be heard. Marston’s is a great company – they’ve been around for a long time and they are passionate about pubs and the beers they brew.”


Wendy @ The Bull, Wolverhampton

I put my heart and soul into what I do – Marston’s support makes sure it’s all worthwhile

“Running your own pub isn’t just a job, it becomes part of your life and I am so lucky to be doing something I enjoy every day! My customers are at the heart of what I do. I aim to deliver the best service and standards possible. I am proud of my pub, customers, and the quality of products Marston’s produce. The company has been really good to me and the support has been fantastic!”


Tony & Janet @ Boars Head, Standish

We’ve started something special and love watching it grow

Over the last 18 months, since taking over, Janet and Tony have seen the team at the Boars Head grow from just 4 front of house and 3 chefs, to up an army of 30+. All employed locally, some of the team have followed the couple to the Boars Head from previous businesses, and others have started out lending a hand, then never left.